VALUE ADDED PRODUCTS

Complete Services

A Flight Above the Rest.

Additional Value Added Products

DIRECTIONS SERVICE

One telephone call to an operator requesting directions, or the shortest route, in any major metropolitan area and the required assistance will be provided. We are able to calculate the appropriate response routes, based on shorter distance, least time, fewest intersections or minimum turns.

24 HOUR CLAIMS ASSISTANCE SERVICE

The 24 Hour Claims Assistance Service will offer you assistance after hours whereby we will obtain the details of your claim, assist you where possible with the necessary information and forward the information to Albatros Insurance Administrators during office hours. A query / case reference number will be sent to you via sms.

ROADSIDE ASSISTANCE

24/7 Roadside Assistance will provide you with the following services for your Albatros Insurance Administrators Insured vehicle as a result of your involvement in a Roadside Emergency, subject to the limits of the benefit table. ( Link to benefit table)

MOTOR EXCESS WAIVER BASIC AND WINDSCREEN

 When you want a little bit more we also have excess reducers which reduces the basic motor or windscreen excesses to the limit you have selected.

NON MOTOR EXCESS WAIVER

Excesses can reach into the thousands. Don’t reach for your credit card when you have a claim. We have a tier that suites your clients budget.

CREDIT SHORTFALL

Don’t get caught in a pinch when things go wrong. This covers the difference between the insured amount and the amount outstanding as per your clients finance agreement.

GEYSER EXCESS WAIVER

Don’t let it rain on your duvet. Water can bring life but it can also devastate. Product specifically designed to reduce excess contributions for Geyser losses.

POTHOLE GUARD

South Africa has some of the most interesting roads in the world. Get the cover to keep you on the road. Covers damages to tires caused by potholes.

TIRE PROTECT

Tires can become a costly exercise and can apply added pressure on your wallet when you least expect it. Talk to us about our Tire Protect cover.

SMART COVER SCRATCHES AND DENTS

Small scratches and dents for those little mysterious things that happen. Give your vehicle a showroom finish again.

CAR HIRE

Need a car to get around when you have had a claim? Rental of a vehicle in case of an insured loss or event. Various types and classes available.

FUNERAL POLICIES

During this difficult time, the cost of a funeral will be covered so that the clients family wont be burdened with the expense. Giving them time to celebrate life with friends and family.

PERSONAL ACCIDENT

Accidents do happen. Having protection in place means worrying less if “what if” happens one day. Not being able to work could destroy a family. Buy some peace of mind with our personal accident cover.

MEDICAL EMERGENCY EVACUATION SERVICE

When your client needs to get the life saving assistance they need, we answer the call. Offer a service that could save a life. Emergency Medical Advice and Assistance in the event of a medical crisis situation also includes Non-emergency Medical Advice and Information.

EMERGENCY HOME ASSISTANCE

Get access to professionals 24/7. Home Emergency that requires the immediate and/or urgent services of a domestic tradesman or repairer to ensure the safety of your home and of the occupants or to limit/minimise or prevent further damage to your home, we will provide you with emergency assistance at your place of residence and we pay the call out fee and 1st hour labour.

TRAVEL ASSISTANCE

There is so much to remember while traveling. From planning to bookings, we have answers for you. Travelers can call the Travel Assistance Line to enquire about their traveling needs, costs, various destinations and do bookings over the phone.

To enhance the existing short term insurance product ranges, we can supply additional offerings . Specifically designed to improve the clients experience.

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